Shipping and Returns

Shipping

PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

DHL

If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DHL. DHL only uses this information for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.

UPS

If you place an order with us, it is our job to have your package delivered to you. We use the services of UPS to make the deliveries. It is therefore necessary that we share your name, address and residence details with UPS. UPS uses this information only for the purpose of executing the agreement. In the event that UPS engages subcontractors, UPS will also make your data available to these parties.

TNT

If you place an order with us, it is our job to have your package delivered to you. We use the services of TNT to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with TNT. TNT only uses this information for the purpose of executing the agreement. In the event that TNT engages subcontractors, TNT will also make your data available to these parties.

Delivery time

When we receive your order, it is immediately forwarded to the warehouse and packed and shipped on site. Delivery time within the Netherlands is approximately one day. Delivery time in other countries depends on the country where you live and you will see this when you check out.

Returns

You can return your purchased product(s) without reason within 14 days after receipt of your order. Print the return form below, fill it in and send it together with your order to the following address:

KURQ
Boompjes 363
3011 XZ, Rotterdam
The Netherlands